Politique d'expédition

Free Express Shipping Worldwide

We are pleased to offer free express shipping on all orders worldwide. Your satisfaction is our priority, and we strive to deliver your orders swiftly and securely.


Order Processing Times

  • All orders are processed within 1-3 business days.
  • Orders placed on weekends or holidays will begin processing the following business day.
  • You will receive an order confirmation email once your order is placed and a shipping confirmation email with a tracking number once your order is shipped.

Delivery Times

We partner with reliable express courier services to ensure fast and secure delivery. Delivery times vary based on location:

  • United States & Europe: Estimated delivery time is 1-3 business days after order processing.
  • Other International Locations: Delivery times may vary depending on the destination, but most orders are delivered within 3-7 business days.

Note: Delivery times are estimates and may be subject to delays due to customs, weather conditions, or other unforeseen circumstances beyond our control.


Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can track your order in real time through the provided tracking link. If you encounter any issues with tracking, please contact our customer support team at info@chalimu.com


Customs, Duties, and Taxes

  • International orders may be subject to customs fees, duties, and taxes determined by your country’s customs laws.
  • These charges are not included in the purchase price and are the responsibility of the customer.
  • We are not responsible for any delays caused by customs processes.

Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us immediately at info@chalimu.com.
  • We will work with the courier to resolve the issue as quickly as possible and ensure you receive your order.

Incorrect Shipping Address

Please ensure that your shipping address is correct. We are unable to redirect orders once they have shipped. If you notice an error in your shipping address, please contact us immediately at info@chalimu.com.



Contact Us

For any shipping-related questions or concerns, feel free to reach out to our support team at:

  • Email: info@chalimu.com
  • Whatsapp Phone: +90 532 059 4460

We're here to help!